Go-Live Test Plan for Your Digital Solutions Agency Store
Use this checklist before you launch publicly.
Checkout and payment tests
- Place a real end-to-end test order from storefront.
- Confirm invoice creation.
- Complete payment via enabled gateway.
- Confirm invoice status updates correctly.
Provisioning and access tests
- Confirm service provisioning reaches completed status.
- Confirm customer receives access details email.
- Confirm admin and client area login both work.
Customer communication tests
- Confirm setup status updates are customer-friendly.
- Confirm links in emails open correct pages.
- Confirm knowledgebase links point to Digital Solutions Agency guides.
Storefront quality checks
- Review all public wording for clarity and consistency.
- Verify product names, prices, and descriptions are accurate.
- Verify checkout asks only required business fields.
Operational readiness
- Ensure at least one team member can handle support tickets daily.
- Confirm escalation path for payment or provisioning issues.
- Document first-response process for new customer issues.
Only announce your launch once every section above passes in a real test run.
